Sunday, May 6, 2007

How Effective Is Your Web Site?

How effective is your web site? Does it really help bring in business? How can you tell if it's time for a web site clean-up, tune-up, or makeover?

Well, you can start by doing a little do-it-yourself web site analysis. First, take an honest look at your web site. Is the information outdated? Have you added anything new to give visitors a reason to come back? Are all the links still working?

Your web site is the face of your business, and the impression it gives to your visitors matters very much. You may have already lost customers due to poor usability, awkward design, unclear navigaiton, or outdated information.

When analyzing your web site, consider questions such as:

- Is your web site purpose-built? At Five Sparrows, we talk a lot about purpose-built sites, and that's where we start when developing new web projects for our clients. You really must know and understand the purpose of your web site before you create it. Make sure you are clear about your ultimate goals.

- Is the information useful to a visitor? One of the mistakes small businesses often make is to put every piece of company information they have up on their web site. Do your visitors really need to know your staff vacation schedule? If it doesn't contribute to the site's purpose, don't publish it.

- What is the message you're communicating? Broken links, old information, non-functioning web forms, or missing images communicate the wrong message to your visitors. Make sure your site is a positive reflection on your business, and that it communicates competence and professionalism.

- Does your web site look good? Studies show that visitors take less than seven seconds to decide if they are interested in your site, and much of that decision is based on the site's visual appeal. Of course your site should provide functional page layout and navigation, but the design elements should also be appealing and purposeful. The site design should match your existing corporate branding, yet enhance your distinctive "look" and business personality.

If you have been honest with yourself in analyzing your web site, you should have a pretty good idea about whether you have a successful web site, or one that isn't performing as well as it should. An effective web site is an invaluable business tool, so make sure your site is ready to work for you.

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sathya said...

E-commerce web development It’s really a great and helpful piece of information. I’m glad that you shared this helpful information with us. Please keep us up to date like this. Thanks for sharing.

Amber Salm said...

All the above guidelines helped me a lot. Now I am aware what type of improvements I have to make in my website too. Thanks for this information.
customer experience testing